Bodily harm and serious property damage are major risks when dealing with heavy equipment and busy construction jobsites, despite strict adherence to safety priorities and regulations. Construction firms designate ample time and resources to their safety programs, supervisors and training but frequently fail to plan for handling a crisis.
Crisis situations arise daily and can happen to any firm at any time. How a company prepares for, reacts to and recovers from such events will determine its reputation, trustworthiness and, potentially, its livelihood going forward.